Prototyping Management Corporation (PMC) was started in 1994 to support the human strategic dimension of winning business. Each product/service assists clients to value "what they say," "how they say it," and "why they say it." Thus, they form strategic messages, the "qualitative" data that answers the questions "WHY?" "Who cares?" and "So what?"

ToneBurst is based on the fact that "within the first few seconds you talk, people decide whether to listen to you, trust you, or do business with you -- based primarily on the sound of your voice." Marlena Reigh, Voice Image Specialist. Our experts listen and give speakers a rating as to the "character" or selling "profile" of the voice. Emotion, rapport, charisma, panache, passion, support, and other very positive "sounds" in a voice can be accurately determined and rated.

PMC Customer Satisfaction offers clients a way to hold a significant "conversation" with their most important asset — their customers. Averaging a 60% response rate and a talk time of 6 minutes, these "conversations" build relationships like no other available service. Developed primarily for Customer Satisfaction surveys related to Malcolm Baldrige, ISO, or other quality applications.

Voice2insight is the answer to the question, "What if your expensive sales reps could place a phone call and talk about all the conversations, insights, feelings — all the details related to a customer meeting, their call reports?" What if all explanatory information from the field could be accessed by everyone in your organization? Voice2insight gives you access to more "real-time" explanatory data, than any Sales Force Automation (SFA) or Customer Relationship Management (CRM) tool.